Last updated: May 4, 2024
Last updated: May 4, 2024
Last updated: May 4, 2024
Introduction
Welcome on board to OUTREACH2DAY!
Please, read the following Terms of Service carefully as they govern the access to and use of the OUTREACH2DAY (which include the website located at: https://outreach2day.com/, the OUTREACH2DAY hosted services, and the Software (as defined below, all together, the “Services”).
OUTREACH2DAY (“we”, “our”, “us”) provide customers (“Customer”, “You”, “Your”, “User”) access to use of our Services. By accessing our website and/or using our Services You:
· Agree to be bound by these Terms of Service (“Agreement”), Usage Policy and having read the Privacy Policy located at [LINK];
· Warrant that you are at least eighteen (18) years old and may lawfully enter into contracts and form binding legal obligations;
· If You are entering into this Agreement on behalf of a company, organization or another legal entity, You represent and warrant that You have the legal authority to bind this company, organization or another legal entity and its affiliates by the Agreement and that You are lawfully entitled to enter into contracts. In this case, the terms “Customer”, “User” (where applicable), “You”, “Your” shall refer to such company, organization or another legal entity and its affiliates. If You do not have such authority, or if You do not agree with this Agreement, You must not accept this Agreement and shall not use any of OUTREACH2DAY’s Services.
We may make changes to these Terms from time to time. When we do, we will revise the “last updated” date given above. It is your responsibility to review these Terms frequently and to remain informed of any changes to them. The then-current version of these Terms will supersede all earlier versions. You agree that your continued use of the Website after such changes have been published to our Services will constitute your acceptance of such revised Terms. We may terminate, suspend, or modify the Services, in general or with respect to you, from time to time without cause or prior notice. We may also delete any content or data from the Services at our sole discretion.
If you do not agree to this Agreement, you should immediately cease using our Services. You and Us will be individually referred to as “Party” and collectively as “Parties” where applicable.
Definitions:
Affiliate
means any entity which directly or indirectly controls, is controlled by, or is under common control with another entity.
Agreement
means these Terms of Service, any Order Form (or Online Subscription Form if you signed up to the Subscription Services online) and the Policies.
Confidential Information
means the terms of this Agreement and any information disclosed by (or on behalf of) one party (or an Affiliate) to the other party in connection with this Agreement that is (a) marked as confidential or, (b) from its nature, content or the circumstances in which it is disclosed, might reasonably be considered to be confidential.
Data Protection Legislation
means, all applicable legislation regarding privacy and the protection of “personal data” or “personally identifiable information” (as defined by such laws) including but not limited to: The Personal Data Protection Act ("The PDPA") (Singapore Law); the Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”)(EU) as well as other existing now or implemented in the future legislative acts regarding the protection of personal data.
End User
means any individual who has been authorized by You to use any features and functionality of Our Services.
Fee
means the Fee payable by You to Us in consideration for your use of our Services.
Intellectual Property Rights
means all industrial property and copyrights including patents, trademarks, designs and models, copyrights (audiovisual effects, graphic interfaces, preparatory design material, software and source code, specifications and ancillary documentation).
Phishing
means the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers.
Pricing
means the payment rules and price at which Services shall be provided to You as defined here: https://outreach2day.com/pricing or agreed with You separately.
Prospect
Prospect means the person to whom the cold email campaign is being sent by the Customer and/or User with the our Service usage.
Spoofing
means a fraudulent or malicious practice in which communication is sent from an unknown source disguised as a source known to the receiver.
SPAM
means irrelevant and/or unsolicited bulk messages sent over the Internet communication channels, typically to a large number of contacts with no prior consent obtained from the addressees. SPAM is usually sent for the purposes of advertising, phishing, spreading malware content.
Your Data
means any data and content stored or transmitted via the Services by or on behalf of you or your end-users (which may include data you elect to import from third party services you use). This includes messages you send, files you upload, comments on files, and anything else you enter or upload into OUTREACH2DAY.
1. Services and Use of Services
1.1. OUTREACH2DAY provides web-based Software as a Service dedicated to individuals, businesses, teams, and organizations that use outbound email outreach for business-to-business (B2B) prospecting purposes or building B2B partnerships.
1.2. You may access and use out Services, and we will make our website and Services available to You and provide the support services to you for your use in accordance with this Agreement.
1.3. In order to use our Services, first you must register on the website via the Google authentication. After the registration with the Services, you will be able to complete an onboarding. If you did not choose the subscription plan you will be able to do so within your account.
You are solely responsible for access and use of the website and Services under your credentials and for maintaining the confidentiality of your account. You also agree to promptly notify Us of any actual or suspected unauthorized use of the website or Services. If you disclose or otherwise allow discovery of your credentials to or by any person(s) or entity, you assume all risks and losses associated with such disclosure.
1.4. To be able to use our Services, you must link a third-party email account to your account and we require that you grant us certain rights with respect to Your Data. For example, with your permission (which you are granting by using the Services), the Software will obtain access to your email account in order for you to being able to send emails and to check for replies on emails you sent. You retain full ownership of Your Data. We do not claim any ownership to any of it.
1.4.1. We also need to be able to transmit, store and copy Your Data in order to display it to you, to index it so you are able to search it, to make backups to prevent data loss, and so on. Your acceptance of this Agreement gives us the permission to do so and grants us any such rights necessary to provide the service to you, only for the purpose of providing the service (and for no other purpose). This permission includes allowing us to use third-party service providers (such as Amazon Web Services, Hetzner, Google) in the operation and administration of the service and the rights granted to us are extended to these third parties to the degree necessary in order for the service to be provided.
1.5. You are solely responsible for your conduct, the content of Your Data and your communications with others while using the Services. For example, it’s your responsibility to ensure that you have all rights and permissions needed to comply with this Agreement and to avoid infringement or violation of any rights of others. You will be responsible for your users’ compliance with this Agreement and will use commercially reasonable efforts to prevent unauthorized access to or use of Services, and notify us promptly of any such unauthorized access or use.
1.6. All emails uploaded to your account may be verified for their validity in order to provide high-quality deliverability standards, lower bounce rates, and maintain a high deliverability reputation for our customers. Email addresses that are detected as invalid will be blocked by the system and the user will not be able to send emails to this address via our Services. In order to provide this safeguard service to our customers, we can use data regarding the status of email validity and deliverability (i.e. bounced, invalid, valid, risky) for any email that is imported or added manually to an account to improve the internal email validation functionality.
1.7. You acknowledge that we have no obligation to monitor any information on the Services and that we are not responsible for the accuracy, completeness, appropriateness, safety or legality of Your Data or any other information or content you may be able to access using the Services.
1.8. Your Account
You are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. You are not allowed to send spam messages via OUTREACH2DAY Services. We will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions. OUTREACH2DAY is passing all liability for any spam or other lawsuits that could occur as a result of your activity within Services to you.
1.8.1. You will use the Services only for your internal business purposes and in accordance with applicable laws, rules and regulations. You are responsible for all of your activities that occur within, through or as a result of your use of the Services. You agree that you will not use the Services for unlawful purposes or to engage in any illegal, offensive, indecent or objectionable conduct, including violation of any third-party privacy or other rights.
You hereby warrant, represent and agree that:
1. The Service may not be used for the sending of the unsolicited commercial email (as such term is defined in the Spam Control Act (“Act”) and any rules adopted under such act – sometimes called “spam”).
2. You acknowledge that you are the sole or designated “sender” (as such term is defined in the Act) and any rules adopted under the Act) of any email message sent by you using the Service.
3. The Service may only be used for lawful purposes.
4. You agree you will not access or otherwise use third party mailing lists or otherwise prepare or distribute mass unsolicited commercial email (as such term is defined in the Act and any rules adopted under such act), in connection with the Service.
5. You acknowledge and agree that not all email messages sent through use of the Services will be received by their intended recipients.
6. The “from” line of any email message sent by you using the Services will accurately and in a non-deceptive manner identify your organization, your product or your service.
7. The “subject” line of any email message sent by you using the Service will not contain any deceptive or misleading content regarding the overall subject matter of the email message.
8. You will include in any email message sent by you using the Services your valid physical address if required by law.
9. The Services may not be used for hosting content, including images and documents, that knowingly infringes on the intellectual property rights of others, including copyright, trademark and patent infringement, or that includes any obscene or libelous material or other material that violates any applicable law or regulation.
You are solely responsible for all activities that occur in Your account(s) and for the security of Your passwords. Notwithstanding anything to the contrary herein, OUTREACH2DAY has no liability of any kind (whether by contract, tort or otherwise) for any unauthorized access to your or your end users’ accounts as a result of your actions or inaction’s.
1.9. Free Trial. We may provide you with a Free Trial for our Services. Any free trial of our Services will continue until expiration of the Free Trial Period (1 DAY). Any Free Trial Period is for Your testing and evaluation purposes only and subject to any usage limits specified by Us. A Free Trial Period may be cancelled by Us at any time. During any Free Trial Period the Services are provided “as-is” and without any warranty of any kind. Please note that if you do not continue to use our Services following any Free Trial Period, Your Data may be irretrievably deleted at the end of the trial.
1.10. Paid Services.
Billing Policies. Portions of the website or Services require a fee or other charge (“Paid Services”). If you elect to use Paid Services, you agree to the pricing and payment terms listed on the website, as updated from time to time. OUTREACH2DAY may add new services for additional fees and charges, or amend fees and charges for existing services, at any time in its sole discretion. If OUTREACH2DAY makes change to its Pricing or payment terms, they shall become effective in the billing cycle following notice of such change to you as provided in this Agreement. OUTREACH2DAY may lock your account for non-payment at any time. In addition to the amount due, delinquent accounts or chargebacks will be charged with fees or charges that are incidental to the collection of delinquent accounts or chargebacks including, but not limited to, collection fees, convenience fees or other third parties’ charges. You agree that all communication related to delinquent accounts will be made by electronic mail. Such communication may be made by OUTREACH2DAY or by anyone on our behalf, including but not limited to a third-party collection agent. You may cancel Paid Services at any time by sending an email to OUTREACH2DAY at [email protected]. If you cancel Paid Services during the middle of a month, OUTREACH2DAY will not provide you with a pro-rata refund of any prepaid fees as all fees paid for the Services are nonrefundable.
1.11. Payment Information; Taxes. All information that you provide in connection with Paid Services must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Services at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.
1.12. Overdue Payments. Without limiting any other right or remedy to Us, if You fail to make any payment due to Us under the Agreement by the due date for payment, We shall have the right to:
(i) charge You interest on the overdue amount at the rate of 4% per annum above the Bank of Singapore's base rate accruing on a daily basis from the due date until the date of actual payment of the overdue amount
(ii) suspend delivery of the Services until such time as the outstanding Fees are paid and
(iii) reimbursement by You of Our reasonable costs in Our enforcement of this sub-clause 1.2.
1.13. Termination. We reserve the right to permanently delete any customer data once you cease to be a paying customer. Upon cancellation of your account, you will also lose access to the then chosen pricing plan.
1.14. Any enhancements, new features, or updates (“Updates”) to the Services are subject to this Agreement and we reserve the right to deploy updates at any time. The Services may temporarily be unavailable due to scheduled downtime for upgrades and maintenance in which case we shall use commercially reasonable endeavors to notify you in advance.
1.15. In addition to the terms mentioned herein, the Services shall also be governed by the special terms and FAQs provided by us for clarification on our website.
2. Acceptable Use
2.1. You agree not to:
1. license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share or otherwise commercially exploit or make the Services available to any third party, other than End Users in furtherance of your internal business purposes as expressly permitted by this Agreement;
2. modify, adapt, or hack the Services or otherwise attempt to gain or gain unauthorized access to the Services or related systems or networks;
3. Use the Services, store or transmit customer data in violation of applicable laws and regulations, including but not limited to violation of any person’s privacy rights, export control laws/regulations;
4. Use the Services to store or transmit any content that infringes upon any person’s intellectual property rights or is unlawful, racist, hateful, abusive, libelous, obscene, or discriminatory;
5. Use the Services to knowingly post, transmit, upload, link to, send or store any viruses, malware, trojan horses, time bombs, or any other similar harmful software;
6. “Crawl,” “Scrape,” Or “Spider” Any page, data, or portion of or relating to the Services (through use of manual or automated means);
2.2. You represent and warrant to us that you own or have the necessary rights to transmit the customer data to us and that doing so does not violate any applicable law, proprietary or privacy rights.
2.3. The Customer and/or User shall not send via the Services or share in any other manner content which may be deemed to be malicious, illegal or inappropriate, including but not limited to:
1. content deemed to be SPAM, Spoofing, Phishing;
2. content related to pornography, sexual content, content displaying images or texts objectively recognized as offensive or cruel;
3. content related to racism, xenophobia, discrimination, hate speech, incitement to violence;
4. content related to or inciting fraudulent behaviors.
2.4. The Customer and/or User is obliged to comply with this Agreement and subsequent documents constituting the Agreement. OUTREACH2DAY reserves the right to permanently delete or temporarily suspend the Account of a person who violates the Agreement, violates legal requirements and obligations or company security or is otherwise subject to sanctions or other business restrictions without any prior notice and shall have no responsibility for any costs arising out of the result of such deletion or suspension. Furthermore, OUTREACH2DAY reserves the right not to renew the Subscription for of the Customer that fulfill the conditions as listed above.
2.5. The Customer and/or User is responsible for the accuracy, legality, and adequacy of data entered into the Service by the Customer and/or User, data entered into the Service by Prospects, as well as for every content shared through the Service.
2.6. Customers and/or Users can upload documents, Prospects’ information, and other content to the Service. Customers and/or Users can then use the Prospects’ information (including Personal Data), as well as all the previously updated content to communicate with Prospects via email automated by the Service. Customers and/or Users retain all rights to all the data and content uploaded into the Service and are fully responsible for it.
2.7. OUTREACH2DAY shall have no responsibility for how Customers and/or Users process data (including Personal Data) inserted and gained through the Service. Upon using the Service, Customers and/or Users should obey the law of their country, as well as the law of the countries they send their emails to.
2.8. As a condition of using the Service the User shall:
1. as required by applicable law, provide notice to its Prospects and obtain consent if required to outreach to the persons;
2. be responsible for its employees, representatives, and affiliates that have access to the Services;
3. comply with any limitations or restrictions set forth in this Agreement;
4. use the Services only in compliance with applicable law both national and international including court orders (if applicable).
2.9. The Customer and/or User is responsible for secure storage of passwords and logins leading to the Accounts related to the Service. OUTREACH2DAY shall have no responsibility arising out of reckless or negligent credentials storage by the Customer and/or User.
YOU ACKNOWLEDGE AND AGREE THAT OUTREACH2DAY ASSUMES NO LIABILITY TO YOU OR TO ANY THIRD PARTY FOR ANY MODIFICATION, SUSPENSION OR DISCONTINUANCE OF THE SITE OR SERVICES OR YOUR USE OF OR ACCESS TO THEM.
3. OUTREACH2DAY Proprietary Rights and Licenses
3.1. OUTREACH2DAY Content and Intellectual Property. The website, Services and all materials therein or transferred in connection with them, including without limitation software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music (collectively, the “OUTREACH2DAY Content”) are the exclusive intellectual property of OUTREACH2DAY. Except as explicitly provided in this Agreement, OUTREACH2DAY does not license or permit any use of OUTREACH2DAY Content or intellectual property. Specifically, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works of any OUTREACH2DAY Content. Your use of OUTREACH2DAY Content for any purpose not expressly permitted by this Agreement is strictly prohibited.
3.2. If you submit comments or ideas about the website, Services or OUTREACH2DAY Content – such as how to improve the website, Services or OUTREACH2DAY Content (collectively, “Ideas”) – you agree that any such submission will not place OUTREACH2DAY under any fiduciary or other obligation, and that the Company is free to use these Ideas without any compensation or restriction to you or anybody else.
3.3. License Grant. Subject to this Agreement, OUTREACH2DAY grants you a non-exclusive, limited, non-transferable, freely revocable license to use the website, Services and OUTREACH2DAY Content for your personal or internal business purpose use only and as permitted by the features of the website or Services. OUTREACH2DAY reserves all rights not expressly granted herein in the website, Services and the OUTREACH2DAY Content. OUTREACH2DAY may terminate this license at any time for any reason.
4. User Content
4.1. There may be opportunities for you to contribute information, data or materials to the website, such as uploading data or other information or participating in chats or using bulletin boards (collectively, such information, data or materials shall be referred to as “User Content”). Some User Content may be viewed by any other users with access to this website, and you should not assume that any User Content is confidential. You grant to OUTREACH2DAY an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, publicly perform, transmit and distribute User Content. OUTREACH2DAY does not vet and assumes no liability for any User Content. You may be liable for User Content you post to the Site, including without limitation infringing, defamatory or offensive materials. If you discover infringing, defamatory or offensive materials on the Site, please notify us at [email protected]. We will investigate your claim promptly and may then take action as appropriate.
4.2. OUTREACH2DAY may remove any unauthorized User Content if we believe that User Content has violated OUTREACH2DAY’s rights, is otherwise inconsistent with or constitutes a breach of these Terms, or violates the rights of another user or the law.
5. Third-Party Services
5.1. You acknowledge and agree that your use of third-party services will be subject to the terms and conditions and privacy policies of such third-party and that we shall not be liable for your enablement, access, or use of such third-party services, including for your data processed by such third parties. You should contact that third-party service provider for any issues arising in connection with the use of such third-party service.
5.2. Compliance with Google API Services Policy. Our use and transfer to any other provider of information received from Google Accounts will adhere to Google API Services User Data Policy, including the Limited Use requirements.
6. Disclaimer of Warranties
Your use of the services and the service content is at your sole risk. The Services and the OUTREACH2DAY content each are provided on an “as is” and “as available” basis. We and our suppliers and licensors expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee the accuracy, completeness, or usefulness of the services or any service content, and you rely on the services and service content at your own risk. Any material that you access or obtain through our services is done at your own discretion and risk and you will be solely responsible for any damage to your computer or loss of data that results from the download of any material through our services. No advice or information, whether oral or written, obtained by you from us or through or from our services will create any warranty not expressly stated in this agreement. Some states may prohibit a disclaimer of warranties and you may have other rights that vary from state to state.
7. Your Responsibilities
Information and content accessible through the Services may be protected by intellectual property rights of others. Please do not copy, upload, download, or share any information or content unless you have the right to do so. You, not the OUTREACH2DAY, will be fully responsible and liable for what you copy, share, upload, download or otherwise use while using the Services. You must not upload spyware or any other malicious software to the Services, or use the Services to spam others.
You, and not OUTREACH2DAY, are responsible for maintaining and protecting all of Your Data. OUTREACH2DAY will not be liable for any loss or corruption of Your Data, or for any costs, fees, or expenses associated with backing-up or restoring your Data.
If any information related to your account changes, you must notify us promptly and keep your information current.
You will not engage in activity that would cause OUTREACH2DAY to violate any of these laws and regulations, and you agree that you will indemnify OUTREACH2DAY for any fines, penalties or other liabilities incurred by OUTREACH2DAY for your failure to comply with these provisions.
You shall pay all fees for the OUTREACH2DAY Services as specified in the Pricing section of the OUTREACH2DAY Services.
8. Copyright Infringement and DMCA Policy
We respect intellectual property rights of others and asks that you do as well. We will respond to notices of alleged copyright infringement that comply with the law and are properly provided to us. Such notices should be reported using our DMCA Process. Without limiting any other rights we may have, we may delete or disable access to content that is alleged to be infringing and terminate repeat infringers. Our designated agent for notice of alleged copyright infringement on the Services is:
GROCK FOUNDATION PTE. LTD.
68 Circular Road, #02-01,
049422, Singapore
Attention: Legal
9. Canceling Your Account
The OUTREACH2DAY Services is billed in advance in accordance with our pricing schedule and all payments are non-refundable. All subscriptions, whether monthly or annual, will auto-renew on the scheduled renewal date unless a cancellation is requested by the customer prior to the renewal date. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. If you cancel, you will not receive a refund for any service already paid for.
You can stop using our Services at any time and we reserve the right to suspend or end the Services to you in whole or part at any time, with or without cause, and with or without notice, without incurring the liability of any kind. Without limitation, we may suspend or terminate your use if you are not complying with this Agreement, or if you use the Services in any way that may cause us legal liability or disrupt others’ use of the OUTREACH2DAY Services or damage to our business or reputation, or for any other reason.
If we suspend or terminate your use, we will try to let you know in advance and help you retrieve data, though there may be some cases (for example, repeatedly or flagrantly violating this Agreement, a court order, or danger to other users) where we may suspend or terminate your account and access to the OUTREACH2DAY Services immediately. You acknowledge that if your access to the Service is suspended or terminated, you may no longer have access to Your Data that is stored with the Service. To cancel the account you should send a request to our support team via support chat in your customer portal or via [email protected] email.
10. Indemnification
You shall indemnify, defend and hold harmless the OUTREACH2DAY parties from any and all third-party claims and related losses, liability, damages and/or costs (including attorneys’ fees and costs) arising from:
(i) any Content,
(ii) your use of the Services, or
(iii) breach by you or User Content of any Law or this Agreement. We shall indemnify, defend and hold you harmless from any and all third party claims and related losses, liability, damages and/or costs (including attorneys’ fees and costs) arising from an allegation that the OUTREACH2DAY Services infringes or misappropriates any third party intellectual property right.
11. Limitation of Liability
To the fullest extent permitted by law, in no event will OUTREACH2DAY, or its subsidiaries, affiliates, officers, employees, agents, suppliers or licensors be liable for
a) any indirect, special, incidental, punitive, exemplary or consequential (including loss of use, data, business, or profits) damages, regardless of legal theory, whether or not OUTREACH2DAY has been warned of the possibility of such damages, and even if a remedy fails of its essential purpose;
b) aggregate liability for all claims relating to the services more than the greater of $20 or the amounts paid by you to OUTREACH2DAY for the past three months of the services in question.
12. Miscellaneous
This Agreement constitutes the entire agreement between OUTREACH2DAY and you concerning the subject matter hereof, and it may only be modified by a written amendment signed by an authorized executive of OUTREACH2DAY, or by the posting by OUTREACH2DAY of a revised version.
Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the website will be governed by the laws of Singapore, excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be courts located in Singapore. Parties agree that any disputes arising out of or in connection with this Agreement and the Services shall be resolved amicably.
If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof.
You may not assign your rights under this Agreement to any other party without OUTREACH2DAY’s express written consent; OUTREACH2DAY may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.
13. OUTREACH2DAY Anti-Spam Requirements
As an email service provider, we take spam law seriously, not only for our sake but for yours as well. Spam negatively impacts deliverability rates, and we want to make sure your emails reach their intended recipients as often as possible. We have some very strict rules that must be adhered to in all countries, but you may find that your country has additional requirements.
Below you will find a list (conveniently ordered alphabetically) of countries with specific anti-spam legislation as well as our over-all rules to help maintain platform integrity.
Requirements for All OUTREACH2DAY Campaigns
1. You must agree to our Terms of Service
2. We recommend including an opt-out link into your email templates and outreach campaigns for audiences you haven’t contacted previously.
3. You must include your contact information inside every email promotion* that you send, including a physical mailing address or PO Box where you can receive mail. (Not a website or email address.)
* An email promotion is usually a broadcast with a low ratio of text to image area offering discounts or other incentives to purchase a product or service, or to subscribe, register, download or perform some other action intended to drive revenue for the vendor.
4. Your contact information and subject line must be 100% accurate.
5. If you regularly use an integrated service or CRM platform, you need to abide by their terms of use, in addition to our own.
6. It is strongly recommended that your emails comply with the Spam Control Act of Singapore. If you break the rules, you could be liable for hundreds of dollars for each recipient that you sent non-compliant messages to.
7. In addition to SPAM rules, you must comply with the anti-spam laws of the countries your recipients live in. So, if you’re sending to EU residents and US residents, check the EU spam laws to make sure you’re also EU compliant.
International Requirements By Country
Here are links to the Anti-Spam legislation in countries outside of the US:
Australia
Spam Act 2003, Act No. 129 of 2003 as amended.
Austria
Belgium
Commission de la protection de la vie privée, Le spam en Belgique Etat des lieux en juillet 2003, July 4, 2003.
Canada
China
Cyprus
Czech Republic
Act No. 480/2004 Coll., on Certain Information Society Services.
Estonia
EU
France
Germany
India
Italy
Netherlands
New Zealand
South Africa
Sweden
Swedish Marketing Act (Swedish Code of Statutes, SFS 1995:450).
Personal Data Act (Swedish Code of Statutes, SFS 1998:204), in so far as spam activities involve processing of personal data.
UK
If you are sending to a country not on this list, please inform our support and they will look into updating this page.
If any of the preceding requirements is not met we reserve the right to suspend any campaign or account without warning.