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What Is a Flagged Email? Reminders vs Spam Flags

A flagged email is a reminder you set in Outlook, Gmail or Apple Mail, or a provider's spam or phishing warning. What each means and how to spot spam flags.

Max Korolev
Max KorolevFounder & CEO, Outreach2dayUpdated 8 min read
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"Flagged email" has two different meanings, depending on who sets the flag.

When you flag an email, it is a reminder to come back to it later. When your email provider flags an email, it is a warning that the message may be spam, phishing or otherwise unwanted.

The Two Kinds of Flagged Email

One kind is a private note for yourself. The other is a decision made by the provider's filters, and it affects whether the sender's mail reaches the inbox. Here is how each works.

User Flags: Your Own Reminders

Most of the time, "flagging an email" means the personal kind. You "flag" a message in Outlook, "star" one in Gmail, or flag one in Apple Mail. It is a visual marker for you. The sender is not notified and nothing about the email changes.

People use flags for different purposes:

Flagged email
  • Urgent
  • Follow-up
  • Informational

The same flag can mean "reply today", "follow up later" or "keep for reference".

System Flags: Spam and Phishing Warnings

The second kind is set by the mailbox provider. Gmail, Outlook and other providers automatically mark incoming email they consider suspicious.

This happens behind the scenes as part of their spam and security filtering. Common reasons:

  • Suspicious content: the message looks like known spam or phishing

  • Poor sender reputation: the sender's domain or IP address has a history of mail that recipients mark as spam

  • Suspicious links or attachments: the message contains elements the security filters do not trust

This is the flag that matters to senders. A personal flag changes nothing for the sender; a system flag can keep an email out of the inbox.

Flag Types

The labels below are copied from each vendor's help pages.

Flag

Where you see it

Who sets it

What the sender can do

Outlook flag

The flag turns red; classic Outlook shows flags in the To-Do Bar (Microsoft)

The recipient

Nothing: the sender is not notified

Gmail star

Starred in the left sidebar (Google)

The recipient

Nothing: the sender is not notified

Apple Mail flag

The Flagged mailbox (Apple)

The recipient

Nothing: the sender is not notified

Spam or junk folder

Gmail Spam (Google), Outlook Junk Email (Microsoft), Apple Mail Junk (Apple)

The provider's filters, or the recipient with Report spam or the Junk button

Fix authentication, list and copy, then run a placement test

Phishing warning

Gmail shows a warning on the message and offers Report phishing in the More menu (Google)

Gmail's filters

Check authentication, compromised accounts and misleading links

Scam warning

"This message could be a scam" above an email from an address in the recipient's contacts (Google)

Gmail's filters

Same as for phishing warnings

Unverified sender

A ? in the sender photo, or a via tag next to the sender (Microsoft Learn)

Microsoft 365 policy, when authentication fails or the displayed and sending domains differ

Check SPF, DKIM and DMARC; align DKIM or MAIL FROM with the From domain

First contact safety tip

"You don't often get email from <email address>." (Microsoft Learn)

Microsoft 365, when the recipient's admin turns on Show first contact safety tip

Identify yourself clearly; the recipient's policy controls this display

The first three rows are personal reminders. The remaining rows are filtering or safety indicators from the mail app or provider. A first-contact tip can appear on legitimate mail that passes authentication.

Using Flags to Organize Your Inbox

A flag turns an email into a to-do item, a reminder, or something you can find again quickly.

The icon depends on the app. Microsoft Outlook uses a red flag. Gmail uses a yellow star. Apple Mail uses flags. The job is the same: make a message stand out.

If you work from several mailboxes, read them in one app or one inbox so you flag and review mail in one place. The setups are compared in how to manage multiple email accounts.

Building a Flag-Based Workflow

A pile of flagged emails with no system becomes another inbox. Give flags a meaning so you know what to do next at a glance.

In classic Outlook, a flag can carry a reminder: right-click the flag, choose Add Reminder, and set a date and time (Microsoft's instructions). The email then works like a task with a deadline.

For colour-coding, each app works differently. Apple Mail has several flag colours, and you can rename them, for example Red to "Urgent" (Apple's guide). Gmail lets you add stars of different colours and other icons in Settings > Stars (Google's help page). Outlook uses colour categories alongside its red follow-up flag. A simple scheme:

  • Red: reply today

  • Blue: read or review by the end of the week

  • Yellow: waiting on someone else

  • Green: reference information for a project

Turning Flags Into Tasks

Some email apps connect flags directly to your task list.

In Outlook, flagged emails can appear as tasks in Microsoft To Do once you turn on its Flagged email list. The task name is the email subject, and you can open the original message from the task (Microsoft's guide). This sync supports your primary mailbox on a Microsoft-hosted account; shared mailboxes are excluded.

Why Email Systems Flag Messages as Spam

Providers like Gmail and Outlook filter mail to protect users from spam and phishing. Authentication, the message itself and the sender's history all contribute to that decision.

The Role of Sender Reputation

Sender reputation reflects the domain's and IP address's sending history. Google says mail from a highly rated sender is more likely to reach Gmail's inbox (Postmaster Tools).

Check these warning signs:

  • High complaint rates: many recipients mark your emails as spam

  • High bounce rates: you send to dead or fake addresses

  • Low engagement: your offer may be reaching people who do not want it

Poor reputation can send even well-written mail to spam.

Content and Technical Triggers

Filters also check the message itself and how it was sent. Emails may be flagged for:

  • Misleading content: subject lines or claims that do not match the message

  • Suspicious links: shortened or mismatched links, or links to domains with a bad reputation

  • Aggressive formatting: all caps, many exclamation points, heavy images with little text

  • Failed authentication: SPF, DKIM or DMARC checks do not validate the sender's identity against its published DNS records

The outcome decides whether the email reaches the inbox, the spam folder, or neither.

How System Flags Hurt Deliverability

Spam placement reduces the chance that recipients see or answer your message. Repeated complaints can also affect future delivery. Google's spam-rate dashboard measures recipient reports on inbox mail. Use placement tests to check automatic foldering; a low complaint rate alone does not establish inbox placement.

Recipient Actions Change Filtering

Recipients can correct Gmail's filtering for a sender they know (Google's instructions):

  • Adding you to contacts: marks you as a known sender

  • Moving you out of spam: tells the filter it made a mistake

That correction helps the recipient's own inbox. It does not guarantee placement for every other recipient. Sending useful mail to a relevant list remains your responsibility.

How to Tell if Your Cold Emails Are Flagged as Spam

Providers do not notify the sender when they file a message as spam, so you measure placement yourself.

Check

What it shows

Limit

Placement test

The folder each copy lands in at Google, Microsoft and other providers

One test is one sample; repeat it before you change anything

Bounces and deferrals

The provider's reason for refusing a message

Mail filed to spam produces no bounce

Spam rate in Postmaster Tools

Complaints on mail to personal Gmail accounts

No data for Google Workspace recipients, and gaps on low-volume days

Replies by recipient provider

A drop at one provider while the others hold

Needs enough volume per provider to compare

Placement test. Send your campaign email and a neutral control from the same mailbox during the same test. If both land in spam, investigate authentication and sending history. If only the campaign copy does, inspect its wording and links. Treat that as a diagnostic clue, then repeat with other seeds. The inbox placement test walkthrough explains the setup. Open a Gmail spam copy to read the warning explaining its classification (Google).

Bounces. Read the response code and the full text before changing DNS or copy. A rejected message and an accepted message filed into spam need different investigations. Codes and fixes per provider: why cold emails go to spam in Gmail and why Outlook blocks or junks cold email.

Complaint rate. Postmaster Tools shows the spam rate of DKIM-authenticated mail sent to Gmail accounts. It counts complaints on mail that reached the inbox, so the rate can look low when Gmail already sends much of your mail to spam (Google). Google's limits and how the rate is counted: spam complaint rate threshold.

Before you send. Paste the email into the cold email copy checker. It flags links, bare domains, images, spam-trigger phrases and fake Re: subjects. What filters check beyond the copy is in how to avoid spam filters.

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Keeping Your Emails From Being Flagged as Spam

Staying out of spam comes down to correct technical setup (SPF, DKIM and DMARC), a clean list and honest content people want. The full pre-send checklist is in how to avoid spam filters; to see how providers currently rate your domain, use an email domain reputation checker.

Flagged Email FAQ

If I Flag an Email, Does the Sender Know?

No. Flagging is private.

The sender is not notified that you flagged their message.

Marking an email as "Spam" or "Junk" is different. That sends a signal to your email provider (like Gmail or Outlook). If enough recipients do it, the provider starts filtering that sender's future mail.

Can I See If Someone Flagged an Email I Sent?

No. You cannot see whether a recipient starred or flagged your email.

What you can see is your spam complaint rate: Gmail senders can check it in Google Postmaster Tools. It shows how many recipients reported your mail as spam.

Google recommends a reported spam rate below 0.1%, and says to prevent it from reaching 0.3% or higher (sender guidelines FAQ). This aggregate rate cannot tell you which person reported a message.

For more on sender reputation, see the Outreach2day blog about email outreach.

How Do I Unflag an Email?

It depends on the app:

  • Outlook on the web and new Outlook: click the flag again

  • Classic Outlook: right-click the flag, then Follow Up > Clear Flag (or Mark Complete) (Microsoft)

  • Apple Mail on Mac: click the toolbar flag, then Clear Flag (Apple)

  • Gmail: click the star

This removes the message from the "Flagged" or "Starred" view; it does not delete the email.

Is Gmail's Star the Same as Outlook's Flag?

Mostly. Both mark an email to come back to. Outlook's flag can also carry a reminder date and appear as a task in Microsoft To Do; a Gmail star is a marker only, though you can use several star types.

Why Are My Emails Being Flagged as Spam?

The common causes are a low reputation of the sending IP or domain, SPF, DKIM or DMARC that fail or do not align with the From domain, a sudden jump in volume, and copy that reads like mass mail, such as links and images in a first email. Find which one applies before you change anything: run a placement test with a neutral control email and read the bounce codes. Causes per provider: Gmail and Outlook.

Sources

Vendor guidance checked October 2, 2026:

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